Tips and Faq

“For any other incomplete doubts or info, you may visit our Contact Us page.”

Make a new Booking

Yes, to reserve a ticket over the telephone, please call us at the toll-free number during daily business hours.

We suggest all customers to validate flights at least 24 to 48 hours prior to departure, either by calling www.ibtiam.com departure, either by calling on the toll-free number. It is solely the responsibility of travellers to be aware of all kinds of schedule changes that may happen such as unforeseen weather circumstances or airlines necessary adjustments.

Cancel Booking

If you have reserved your ticket for a wrong date you can always call our customer service staff at +1-855-900-0385 to get your ticket changed for the exact date. The change may incur certain fines and any fare difference will have to be paid.

Adding a traveller is not possible on the same directory number that you already have. Depending on the availability of the seats and the class of service we can help you book a new ticket on the same exact flight, provided you agree to pay the current fare that is available at the time of booking. Please note that fares cannot be confirmed until tickets are issued. Please call our customer service team for further help.

Baggage Fees

Baggage fees are airline particular. Generally most airlines charge minimal fees for checked baggage, which are subject change systematically. In order to know the most recent baggage fees and limitations, you can call our customer service team at +1-855-900-0385 or the airlines directly during regular business hours.

Baggage may be shifted from one flight to another flight provided your next flight is with the same airline and does not come across any immigration. If your connecting flight is with a different airline and they have a baggage agreement, then the carrier will most likely transfer your baggage to the next flight. If not, you will have to re-check your baggage with the concerned airline. Therefore we strongly suggested passengers check with the airlines directly as the transfer of baggage strictly depends upon the baggage agreement between the airlines, domestically or globally.